Shipping And Returns

Shipping

At Marbella Equine, we want your order to reach you quickly, safely, and with zero stress. All orders are packed with care from the NSW Tweed Valley.

Australia Shipping

Standard Shipping — FREE

2–8 business days
Tracking included

Express Shipping — $15

1–4 business days
Priority dispatch + tracking

Shipping times are estimates and may vary during peak periods or due to postal delays.

International Shipping

Currently unavailable, but we are working hard to offer worldwide delivery soon!

Order Processing

All orders are processed within 1–2 business days.
You will receive a confirmation email with tracking once shipped.

Lost or Delayed Parcels

If your parcel is delayed or tracking hasn’t updated, contact us at [your email] and we’ll follow it up with Australia Post for you.

Returns & Exchange Policy

We want you to absolutely love your Marbella Equine riding pants. If something isn’t quite right, we’re here to help.

30-Day Return Guarantee

You may return or exchange your item within 30 days if:

✔ The item is unused
✔ The item is unworn
✔ The item has tags attached
✔ The item is in original condition

Please note: for hygiene and safety reasons, items showing signs of wear, makeup, horse hair, or damage cannot be accepted.

Exchanges

We offer easy exchanges for:

Different sizes
Colour changes
Faulty items

Customers are responsible for return shipping unless the product is faulty.

Refunds

Refunds are issued back to your original payment method once your return has been received and inspected.

Shipping costs are non-refundable.

Faulty or Incorrect Items

If your item arrives damaged or incorrect, please contact us within 7 days with photos and your order number. We will replace or refund immediately.